Arvica support
One contact for compute setup, access, billing and incidents. Include your deployment reference when opening a support ticket.
Sales enquiries
Capacity, pricing and enterprise reservations.
sales@arvica.aiTechnical support
Existing deployments and technical issues.
support@arvica.aiDeployment and connection help
Provide the instance reference, expected environment and the exact connection error. Arvica checks the recorded state and coordinates the relevant technical team when infrastructure action is needed.
Explore →Billing questions
Include the invoice or transaction reference and the period you are reviewing. Wallet credits, usage debits and adjustments remain separate records so that the account history can be reconciled.
Explore →Incidents and lifecycle requests
Report the time, affected resource and business impact. For stop, restart or termination, identify the resource and confirm any required data export. Response and restoration commitments follow your service agreement.
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